Connectnow Direct to Mover Digital Campaign ("The Promotion") Terms & Conditions

  • 1. This promotion is being conducted by CONNECT NOW Pty Ltd (ABN 79 097 389 662) trading as "connectnow" Level 5, 699 Bourke Street, Docklands Vic 3008, Australia. Connectnow can be contacted on 1300 554 323. ("The Promoter")
  • 2. Entry to the Promotion is deemed to be acceptance of these Terms & Conditions. All entry instructions and prize information published by the Promoter form part of these Terms & Conditions. Connectnow reserves the right to verify the validity of entries received, and to disqualify any entrant who submits an entry that is not in accordance with these Terms & Conditions.
  • 3. The Promotion commences at 00:01 Australian Standard Time (AEST) on Monday 7 August 2017 and closes at 00:01 AEST on Monday 13 November 2017. ("Promotional Period")
  • 4. Subject to these Terms & Conditions, entry into the Promotion is only open to individuals who:
    • a. are a resident of Australia;
    • b. are aged 18 years or older at the time of entry into the Promotion;
    • c. are customers of connectnow;
    • d. are not Directors or employees of the Promoter (or any of its related bodies corporate)or their immediate family members. For the purposes of these Terms & Conditions, "immediate family members" includes a spouse, parent, grandparent, child or sibling whether or not they live in the same household,
      collectively ("the Eligible Entrants").
  • 5. "How to enter"

    Eligible Entrants will automatically be entered in a draw to win a $500 Prepaid Visa Card when:
    • a. they either contact connectnow directly or apply online and select at least one connectnow service,
    • b. the scheduled connection date for at least one service has passed; and
    • c. the service status appears as "confirmed" in the connectnow database, which can be viewed by logging into the My Account portal at www.connectnow.com.au
    Limit of one entry per Eligible Entrant.
  • 6. "Selecting a winner"
    • a. Each week all Eligible Entrants who have been entered for the preceding week will be collated into one (1) Excel spreadsheet. The RANDBETWEEN Excel formula will be used to select one (1) Eligible Entrant at random.
    • b. The Eligible Entrant selected will win the Promotion weekly Prize of one (1) x $500 Prepaid Visa Card.
    • c. Customers will not be carried over to the next week i.e. every Eligible Entrant will be eligible to win only once, within the same week their connectnow services are confirmed in the connectnow database.
  • 7. The winners of this Promotion will be selected Monday of each week during the Promotional Period, commencing Monday 14 August 2017, at Level 5, 699 Bourke Street, Docklands Victoria 3008 between the hours of 09:00 – 17:00.
  • 8. The Promoter's decision is final and no correspondence will be entered into.
  • 9. The "Total Combined Prize Pool" of this Promotion is valued at a maximum of $7,000.00 AUD.
  • 10. The prizes are not transferrable or exchangeable. The Prizes must be taken as offered and cannot be varied.
  • 11. The winner will be advised of winning by both phone and in writing via email within 1 week of the draw taking place.
  • 12. The winner’s details will be published on the connectnow (www.connectnow.com.au) website within 1 week of the draw taking place.

    Dates as per below:

    Week Start End Draw Publication Date
    1 07/08 12/08 14/08 21 August 2017
    2 14/08 19/08 21/08 28 August 2017
    3 21/08 26/08 28/08 04 September 2017
    4 28/08 02/09 04/09 11 September 2017
    5 04/09 09/09 11/09 18 September 2017
    6 11/09 16/09 18/09 25 September 2017
    7 18/09 23/09 25/09 02 October 2017
    8 25/09 30/09 02/10 09 October 2017
    9 02/10 07/10 09/10 16 October 2017
    10 09/10 14/10 16/10 23 October 2017
    11 16/10 21/10 23/10 30 October 2017
    12 23/10 28/10 30/10 06 November 2017
    13 30/10 4/11 6/11 13 November 2017
    14 6/11 11/11 13/11 20 November 2017
  • 13. The Promoter (including its respective officers, employees and agents), its related bodies corporate, associated agencies and companies exclude all liability (including negligence), except for any liability that cannot be excluded by law (including any applicable Consumer Guarantee under the Australian Consumer Law), for any direct or indirect injury, loss and/or damage arising in any way out of the Promotion. To the extent permitted by law, this includes, but is not limited to: (i) technical malfunctions, delays or failures, including those resulting from accessing any materials related to this Promotion and any incorrect, inaccurate or incomplete information communicated in the course of, or in connection with, this Promotion as a result of any technical malfunctions, delays or failures; (ii) theft, unauthorised access or third party interference; (iii) lost or damaged entries or claims. Applicable manufacturers and/or distributors should be contacted in regard to all warranty claims.
  • 14. In the case of any force majeure event or circumstance not reasonably within the control of the Promoter and which by the reasonable exercise of due diligence the Promoter is not reasonably able to prevent or overcome, the Promoter reserves the right to cancel, terminate, modify or suspend the Promotion or value, subject to any written direction from a relevant regulatory authority ("Force Majeure Event"). Without limiting the generality of the nature of those events, a Force Majeure Event includes any act of war, terrorism or natural disaster in Australia.
  • 15. The winners are given 3 months commencing from the date of the draw to claim their prize.
  • 16. Unclaimed prizes after the 3-month period will be redrawn at the organiser’s discretion.
  • 17. The redraw will take place at Level 5, 699 Bourke Street, Docklands Victoria 3008 between the hours of 09:00 – 17:00.

    Week Start End Draw Unclaimed Prize Redraw Publication Date
    1 07/08 12/08 14/08 14 November 2017 21 November 2017
    2 14/08 19/08 21/08 21 November 2017 28 November 2017
    3 21/08 26/08 28/08 28 November 2017 4 December 2017
    4 28/08 02/09 04/09 4 December 2017 11 December 2017
    5 04/09 09/09 11/09 11 December 2017 18 December 2017
    6 11/09 16/09 18/09 18 December 2017 25 December 2017
    7 18/09 23/09 25/09 25 December 2017 2 January 2018
    8 25/09 30/09 02/10 2 January 2018 9 January 2018
    9 02/10 07/10 09/10 9 January 2018 16 January 2018
    10 09/10 14/10 16/10 16 January 2018 23 January 2018
    11 16/10 21/10 23/10 23 January 2018 30 January 2018
    12 23/10 28/10 30/10 30 January 2018 6 February 2018
    13 30/10 4/11 6/11 6 February 2018 13 February 2018
    14 6/11 11/11 13/11 13 February 2018 20 February 2018
  • 18. The number of winners to be drawn will match the amount of unclaimed prizes accordingly.
  • 19. The winners of the redraw will be notified within 24 hours (AEST) of the draw taking place and will be contacted by phone and by email using the details provided during the initial connection request.
  • 20. If the Prize or element of a Prize becomes unavailable for any reason beyond the Promoter’s reasonable control, then a comparable prize or prize element of equal or greater value will be awarded in lieu, subject to any written directions made under applicable State or Territory legislation.
  • 21. Nothing in these Terms and Conditions limit, exclude or modify or purport to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act 2010 of Australia, as well as any other implied warranties or similar consumer protection laws in the states and territories of Australia. So far as the law allows, the Promoter (including its respective officers, employees and agents) its related bodies corporate, associated agencies and companies are not liable for any personal injury, loss, damage or expense an entrant suffers (whether direct, indirect, special or consequential), arising out of or in connection with the Promotion.
  • 22. To the extent permitted by law, the Promoter (including its respective officers, employees and agents), its related bodies corporate, associated agencies and companies accept no responsibility for: (i) any technical disruptions or malfunction that may arise in connection with the Promotion, (ii) any incorrect or incomplete information which may be communicated in the course of administering this Promotion; (ii) any entry or Promotion claim that is late, lost, altered, or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (iv) if the Promotion or an entry is cancelled, terminated, modified or suspended; or (v) any tax implications that may arise in connection with the Promotion. Individuals should obtain their own independent tax and financial advice prior to accepting The Prize.

    Authorised under NSW Permit No. LTPS/17/16367
    Authorised under SA Permit No. T17/1404
    Authorised under ACT Permit No. ACT TP 17/01478