Who is connectnow?

connectnow is a free moving home service. If you’re moving home - connectnow is an easy to use service that helps you find suppliers in your area and arrange services all at once. This service extends to connections for: electricity, gas, internet, phone, pay TV, and much more.

Our beginnings

connectnow started out in 2001 initially servicing Victoria only. With only two call centre operators it was considered a busy day when we made 5 connections! During these early years our office was located in working class West Melbourne and used old doors as makeshift desks.

From day one we had the same ambition as we do today - to make it easier to arrange a move through connectnow than it would be to do it yourself. With over 10 years' experience we know what we are doing - saving home movers time and providing a stress free home moving experience.

connectnow today

connectnow has grown rapidly since starting out in 2001 and now services all states and territories of Australia. We have a dedicated team of over 70 people to assist you with new connections, existing connection/service queries and disconnections and even specialist requirements. We have helped over 1 million Australian customers move home more easily.

Why was connectnow created?

connectnow was created to help busy home movers save time. We provide a broad range of providers and products and enable you to arrange your essential home moving services in one simple phone call without having to spend large amounts of time researching individual providers. We work with some of Australia’s leading service providers to help take the stress out of moving for you.

Why use connectnow?

  • We’re a free service

    Our service is free of charge so you can get all the benefits of connecting and arranging your services in the one place. Some service providers will charge standard connection fees.

  • Arrange several services in the one spot saving you time
    • Electricity, gas, internet, phone, and Pay TV services
    • Get access to discounted car, truck and van hire or removalists
    • Quotes for cleaning & removalists services

    If you were to arrange your home move all by yourself, you would need to spend a lot of time making phone calls, sitting on hold, and repeating the same information over and over again. Why put yourself through that?

  • We’ll contact you within one business day

    No need to wait around for calls back from each supplier. With connectnow we will contact you within one business day of receiving your online application or application form from your Real Estate Agent.

  • Our service guarantee for electricity connections

    If your electricity is not connected by the agreed connection date connectnow will arrange suitable accommodation and cover reasonable out-of-pocket expenses providing that it was connectnow’s error that caused the inconvenience. If a supplier error is the cause of the non-connection, connectnow will work with you to seek appropriate remedial actions.

connectnow is a free service for consumers. However, to be able to offer a free service connectnow has entered into agreements with several suppliers. Under some of these agreements, connectnow is entitled to receive a small commission when a consumer takes up the service using our website or call centre.

Not all possible providers of energy, telco and other relevant home services participate in the connectnow panel. When arranging connections, providing advice and recommendations to consumers, connectnow only has scope to refer those providers on its panel who offer relevant services in the customer’s location (and not any other service providers). While the connectnow service is FREE, standard service provider connection fees and charges still apply.

You pay no extra charges as a result of using the connectnow service.